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Click
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| Gender
Communications |
Men
and women communicate differently. That seems to be
an agreed upon fact and most research supports this
position. This interactive workshop will explore some
of those differences and the rationale behind them.
Participants will explore some of the possible thoughts
and feelings that contribute to gender communication
styles. They will also discuss the possible positive
and negative effects of those differences. Participants
will be asked to share and compile successful strategies
for dealing with effective communications.
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| Conflict
Resolution |
"How in the world did we get here? We are all adults."
These are questions you may be asking yourself. How
can it be so difficult to get people working toward
the same goals? Whether you are in the business of saving
lives or rescuing your business from a perilous situation
due to conflict in your workplace, we can help you gain
or experience a new and common understanding to three
sides. YES! Three sides! Sides A, B and the organization's
position. Often the message is missed due to personal
agendas, misunderstandings, or just plain stubbornness.
Allow us to remove this item from your to do list and
get all parties on track. The relief you experience
as a result of hiring us will be well worth the effort.
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| Stress
Management |
With
workplace violence occurring more often today, learning
how to manage stress is a necessity. The primary goal
of this workshop is to teach participants how to recognize
signs of stress and what to do when they occur. For
most, work is not an option. It is a must. When work
issues conflict with personal issues, life can become
overwhelming. It is important for every employer to
help enhance the quality of work life to provide a safe
and comfortable work environment for everyone.
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| Strategic
Planning |
Trying
to plan or outline your organization's goals and objectives
can be difficult. We have a proven method that will
help align employee education and "buy-in"
with your goals and objectives. Allow us to assist you
in this process so that your focus remains on day-to-day
operations and improving bottom-line numbers. We will
guide key participants through a process that clarifies
strategies and action plans to achieve desired results.
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| Goal
Setting and Decision Making |
Employees often have creative and unique ideas that
have the potential to increase business competitiveness
and enhance customer satisfaction. Many of these ideas
never have the opportunity to be heard or tested. Why
and how does that happen? Lack of clear direction, goal
setting, and a proper decision making process are definitely
contributing factors. Planning is a must. If you want
to increase your competitive edge in your business,
we can assist you in clarifying your organization's
directives. Finding a way to capture the novel, competitive
ideas of your employees is critical to the success of
any organization. Let us help you maximize that potential.
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| Customer
Service |
WOW! What a Concept! Training your employees how to
treat others, as they liked to be treated. Empower your
employees to feel confident about the job they do and
become more productive. Our Customer Service Program
is one of the most requested programs on the market
today. Jump ahead of the competition by exceeding customer
expectations. Implement our Customer Service Program
in your organization today and watch the difference
in your staff and the bottom line.
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| Inquire
about our NEW! Programs |
- Respect
on the JOB
- Women
in the Workplace
- Managing
Change - According to
"Who Moved My Cheese"
- Leadership
Development
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